Destinations settings

Destinations receive monitor state changes from notification rules, and scheduled dashboard deliveries. Add, edit, disable and delete them on the Settings > Monitoring > Destinations page.

See Notifications.

Destinations you have added are listed on the Settings > Monitoring > Destinations page, with the number of workspaces and schedules using each one.

Destinations list

Column	Description
Name	The destination’s name, shown with an icon for its type.
Notification Rules	How many workspaces have notification rules using the destination. Click the number to see them.
Schedules	How many dashboard schedules deliver to the destination. Click the number to see each schedule and link to its dashboard.
Status	Whether the destination can currently be used. See Destination status.

Page controls

Icon	Control	Description
—	Add destination	Click to open the Add destination window.
	Enable destination	Click to resume a paused destination, so notification rules and schedules can use it again.
	Disable destination	Click to pause the destination without deleting it. Nothing sends to it while it is paused.
	Edit destination	Click to open the Edit destination window and change its name or configuration.
	Delete destination	Click to permanently delete the destination. Every workspace notification rule using it is disabled, and any schedule left with no working destination is disabled too. For a Zapier destination, any Zapier applications using it also stop working.

Destination status

Status	Meaning
Active	The destination type is included in your plan and the destination is enabled, so notification rules and schedules can use it.
Paused	The destination has been disabled. Notification rules and schedules using it do not send, and those schedules are shown as Disabled.
Disabled	The destination’s type is not included in your plan. A plan pill is shown alongside, and the enable and disable button is hidden.
Failed	The destination is enabled but the last send to it failed. Hover the question mark for the reason.

Add a destination

To set a notification or schedule sharing you must have first configured a destination to send to.

There are a number of destinations that can be configured, which range from a simple email, to configuring a custom webhook.

Scheduled sharing can use email, Teams and Slack destinations.

Refer to the specific documentation for instructions on configuring each destination type:

Add destination window

Setting	Description
Integration	Select the destination type. Types not included in your plan are listed with a plan pill but cannot be selected.
Destination name	Required. Enter a name for the destination. Destination names must be unique.
Test	Click to send a test to the destination. The result is reported as either Test sent successfully or the reason it failed.

Fields by destination type

Destination type	Fields	Availability
Email	Email addresses	All plans
Slack API	Token, Slack channel	All plans
Slack Webhook	URL, and optional Query parameters	All plans
Teams	URL, and optional Query parameters	All plans
Custom	URL, Body, and optional Query parameters	Depends on your plan
ServiceNow	Username, Password, URL	Depends on your plan
Zapier	None. A Zapier destination is configured from Zapier rather than here.	Depends on your plan

Destination permissions

Everyone can open the Settings > Monitoring > Destinations page and see the destinations in the organization.

Adding, editing, enabling, disabling and deleting destinations needs either administrator rights or a group with the Can manage notification destinations permission. Without it the buttons are not shown.

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