Monitoring and notifications

Monitoring and notifications turn dashboards from passive views into active operational tools. By continuously evaluating live data and alerting you when conditions change, SquaredUp helps teams detect issues early, respond faster and stay informed without dedicating valuable time to manually checking data.

Instead of constantly watching dashboards and hoping to spot problems in time, you can define monitors that track critical signals for you. When thresholds are breached, anomalies appear, or your data stops flowing, SquaredUp notifies the right people automatically.

This article explains how monitors, scripts, notifications, and KPIs work together to help you move from observation to action, keeping teams focused on what matters most.

Why monitoring and notifications matter

In modern operational environments, visibility alone is not enough. Systems are too complex, data changes too quickly, and issues often emerge between dashboard refreshes. Effective monitoring ensures that important changes are detected automatically and acted on immediately.

SquaredUp monitoring shifts teams from reactive to proactive. Instead of relying on human attention to spot anomalies, monitors continuously evaluate live data for you. When something changes that matters, notifications surface the issue instantly and direct attention where it is most needed.

By combining monitoring with the object-awareness used in dashboards, SquaredUp ensures complete alignment between what teams observe and what they are alerted on. This reduces noise, prevents missed signals, and helps teams focus on outcomes rather than constant supervision.

Common monitoring use cases

Monitoring in SquaredUp is flexible enough to support a wide range of operational scenarios across teams and industries. The following examples illustrate how monitors, scripts, notifications, and KPIs work together in practice.

  • Infrastructure and platform monitoring:
    Track availability, capacity, and performance across cloud and on-premises environments. Monitors detect threshold breaches or missing data, while notifications alert teams to issues such as resource exhaustion or service outages before they impact users.
  • DevOps pipeline and deployment monitoring:
    Monitor build success rates, deployment frequency, error rates, and post-release health. Use scripts to apply custom logic and notifications to surface regressions or failed deployments as soon as they occur.
  • Service desk and incident monitoring:
    Monitor incident volumes, response times, and unresolved tickets. Notifications automatically escalate critical issues to the right teams, helping reduce resolution times and improve service reliability.
  • MSP customer health monitoring:
    Use monitors to track uptime, SLA compliance, and key metrics across multiple customers. Notifications ensure that account teams are alerted to potential issues before clients notice them.
  • Business service and KPI monitoring:
    Monitor high-level KPIs tied to business-critical services. KPIs provide a clear, at-a-glance view of operational status, while monitors and notifications ensure that deviations are flagged immediately.

Working with monitoring

The following components make up the monitoring workflow and allow you to move from passive observation to proactive response.

Monitors

Monitors evaluate data displayed in tiles on a recurring schedule, turning any visualization into a continuously assessed signal.

When creating a monitor, you define the conditions that determine when it should trigger. These can include threshold breaches, trend changes, unexpected values, or missing data.

Monitors allow you to focus on exceptions rather than normal behavior, reducing noise while ensuring important changes are detected as soon as they occur.

See Monitors to learn more.

Notifications

Notifications ensure that insights from your monitors reach the right people at the right time. When a monitor’s conditions are met, SquaredUp sends alerts through configured destination channels such as email, messaging platforms, or custom webhooks.

You can tailor notifications to suit different audiences, ensuring that critical issues are escalated appropriately while routine updates remain unobtrusive.

By automating alert delivery, notifications help teams respond quickly and consistently without needing to watch dashboards around the clock.

See Notifications to learn more.

KPI

KPIs provide a high-level view of the most important metrics tracked across your monitors. They summarize system health, operational performance, or business status into clear, easy-to-understand indicators.

KPIs can be displayed on dashboards to create a centralized overview of key signals, helping teams quickly assess whether things are operating as expected.

By tying KPIs directly to monitored data, SquaredUp ensures that these indicators are always up to date and grounded in real conditions.yes

See KPIs to learn more.

Scripts

Scripts extend monitoring beyond simple rules and thresholds. They allow you to define custom logic that runs each time a monitor is evaluated, enabling more advanced checks and decision-making.

With scripts, you can validate data quality, compare multiple values, perform calculations, or apply conditional logic that would be difficult to express with basic conditions alone. Scripts can reference tile data, transform results, and determine precisely when a monitor should trigger.

This flexibility makes scripts ideal for complex operational scenarios, bespoke logic, and advanced monitoring requirements.

See Scripts to learn more.

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