ThousandEyes plugin

Monitor network performance, detect issues, and manage network metrics directly from your dashboards.

Adding a data source

To add a data source, open the relevant workspace and then click on the + next to Data Sources on the left-hand menu in SquaredUp. Search for the data source and click on it to open the Add data source page.

Before you start

You will need

  • An active SquaredUp Dashboard instance
  • Administrative access to the ThousandEyes account
  • A ThousandEyes API OAuth token for secure authentication

Generate Access Token

  1. Log into ThousandEyes and navigate to Account Settings > Users and Roles > Profile.
  2. Generate an OAuth token.
  3. Copy the OAuth token. This will be used when adding the ThousandEyes data source to SquaredUp.

Configuring the data source

  1. Display name:
    Enter a name for your data source. This helps you to identify this data source in the list of your data sources.

  2. OAuth Token:
    Enter the personal access token you copied from your ThousandEyes profile.

  3. Restrict access to this data source:
    Optionally, enable this toggle if you only want certain users/groups to have access to the data source, or those with the permission to link it to new workspaces. See data source access control for more information.

  4. Click Test and add to validate the data source configuration. SquaredUp will now attempt to connect to SquaredUp using the provided authentication method.

    • Testing passed – a success message will be displayed and then the configuration will be saved.
    • Testing passed with warnings – warnings will be listed and potential fixes suggested. You can still use the data source with warnings. Select Save with warnings if you believe that you can still use the data source as required with the warnings listed. Alternatively, address the issues listed and then select Rerun tests to validate the data source configuration again. If the validation now passes, click Save.
    • Testing Failed – errors will be listed and potential fixes suggested. You cannot use the data source with errors. You are able to select Save with errors if you believe that a system outside of SquaredUp is causing the error that you need to fix. Alternatively, address the issues listed and then select Rerun tests to validate the data source configuration again. If the validation now passes, click Save.

    You can edit data source configurations at any time from Settings > Data Sources.

Testing and troubleshooting

If you encounter an error refer to the guidance or contact our support team in-app or via SquaredUp Support

For errors on dashboard tiles see Troubleshooting tiles.

Error
What to do
Authentication error, check your API token.
Check the API token is correct. If you've just created the API token, wait a few minutes and try again.

Next steps

Dashboards

The plugin comes with the following pre-built dashboards:

  • Tests and Alerts: Provides a view of network tests and alert statuses.
  • Test Metrics: Offers detailed analytics on various network test metrics.

Data streams

You can use these data streams to create new tiles to show data, or if there are preconfigured dashboards installed you can copy or edit those.

Data streams are named queries targeted at a data source, typically mapped to a specific API endpoint. They define how SquaredUp retrieves live data. By standardizing information from diverse formats into a simple table, data streams provide a consistent starting point regardless of the original source system.

Each plugin includes its own set of data streams. When editing a tile or exploring data, the data stream you choose acts as the entry point to the objects and records within that data source.

Scoped data streams allow you to specify which objects to pull data about. Global data streams return general information not tied to objects.

Some data streams are configurable, meaning you can configure additional settings on the Parameters tab of the tile editor to create a bespoke query.

While creating a tile you can tweak data streams by grouping or aggregating specific columns.

See Data Streams for more information.

The following data streams are installed with this plugin.

Active Alerts

Will return all active alerts

Active Alerts (scoped)

Pick an alert rule to scope the alerts to

Alerts History

Returns the list of alerts associated with the selected item

BGP Metrics Test Data

Gets Net BGP Metrics data from tests

DNS Server Test Data

Gets DNS Server data from tests

DNS Trace Test Data

Gets DNS Trace data from tests

DNSSEC Test Data

Gets DNSSEC data from tests

HTTP Server Test Data

Gets Web HTTP Server data from tests

Metrics Test Data

Gets Net Metrics data from tests

Page Load Test Data

Gets Page Load data from tests

Path Visualization Test Data

Gets Network Path Visualization data from tests

Tests

Retrieves relevant test information and status

Voice RTP Stream Test Data

Gets Voice RTP Stream data from tests

Voice SIP Stream Test Data

Gets voice SIP server metrics (response, invite, register time)

Web FTP Server Test Data

Gets Web FTP Server data from tests

Web-transactions Test Data

Gets Web based transactions data from tests

Was this article helpful?

Have more questions or facing an issue?
Submit a ticket