PagerDuty plugin

For more information about what this plugin does and the data streams it retrieves, see:

PagerDuty

Monitor the Incidents and Alerts from your PagerDuty environment.

To add a data source click on the + next to Data Sources on the left-hand menu in SquaredUp. Search for the data source and click on it to open the Configure data source page.

Before you start

You can create an API access key (token) by logging in to PagerDuty > Integrations > API Access Keys > Create New API Key, and ticking Read-only API Key. See Generating API Keys

Copy the API access key from PagerDuty before closing the window:

Configuring the data source

1. Paste in the API key you created.
2. Optionally, enter the time zone to use for the returned data. This should be a string representing a recognized time zone in the format of the IANA time zone database, see PagerDuty: Time Zone. For example, you might enter Etc/UTC for Coordinated Universal Time.

3. Install Sample Dashboards:
   Select whether you would like to install sample dashboards with the data source. By default, this is set to on.

4. Restrict access to this data source:
   You can enable this option if you only want certain users or groups to have access to the data source, or the permission to link it to new workspaces. See data source access control for more information.

   Restrict access to this data source

   The term data source here really means data source instance. For example, a user may configure two instances of the AWS data source, one for their development environment and one for production. In that case, each data source instance has its own access control settings.

   By default, Restrict access to this data source is set to off. The data source can be viewed, edited and administered by anyone. If you would like to control who has access to this data source, switch Restrict access to this data source to on.

   Use the Restrict access to this data source dropdown to control who has access to the workspace:

   • By default, the user setting the permissions for the data source will be given Full Control and the Everyone group will be given Link to workspace permissions.
   • Tailor access to the data source, as required, by selecting individual users or user groups from the dropdown and giving them Link to workspace or Full Control permissions.
   • If the user is not available from the dropdown, you are able to invite them to the data source by typing in their email address and then clicking Add. The new user will then receive an email inviting them to create an account on SquaredUp. Once the account has been created, they will gain access to the organization.
   • At least one user or group must be given Full Control.
   • Admin users can edit the configuration, modify the Access Control List (ACL) and delete the data source, regardless of the ACL chosen.

   Access level	Permissions
   Link to workspace	User can link the data source to any workspace they have at least Editor permissions for. Data from the data source can then be viewed by anyone with any access to the workspace. User can share the data source data with anyone they want. User cannot configure the data source in any way, or delete it.
   Full Control	User can change the data source configuration, ACL, and delete the data source.

   See Access control for more information.

5. Click Test and add to validate the data source configuration. SquaredUp will now attempt to connect to SquaredUp using the provided authentication method. If this process fails, see Testing and troubleshooting for assistance with the corresponding errors.

   If you receive a warning that your Account does not have the Teams ability. Scoped OAuth requires: teams.read please contact PagerDuty or see PagerDuty: Teams.

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